Refund policy

Returns
You can return items within 30 days of delivery. Returns are free for you: we provide the return shipping label, and there is no return shipping fee and no restocking fee.

How to start a return
Email us at greatarksports@gmail.com with your order number and the items you want to return. We will reply with a return shipping label and instructions. Please request a return before sending anything back.

Some of our items ship from partner suppliers, so a return may go to a different address than the one your order came from. Please use the label and address we send you.

Item condition
Returned items should be unused, in the same condition you received them, and in their original packaging.

Damaged, defective, or wrong items
Please check your order when it arrives. If an item is damaged, defective, or not what you ordered, email us at greatarksports@gmail.com within 30 days of delivery with your order number and a photo of the problem, and we will make it right.

Exchanges
We do not offer direct exchanges. To get a different item, return the one you have for a refund and place a new order.

Refunds
When your return arrives, we will check it and email you to let you know whether your refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take some time to post the refund to your account.

Where we ship
We ship to addresses in the United States only.

Questions
If you have any questions about a return, email us at greatarksports@gmail.com.