Shipping policy

Last updated: [March 13, 2026]

At Ark Vault, we work hard to get your order to you quickly and reliably. Below you'll find details on our processing times, shipping methods, costs, and other important information.

Order Processing Time

• Orders are processed Monday through Friday (excluding holidays).
  
• Standard processing time: 1–3 business days after order placement (this does not include weekends, holidays, or shipping transit time).
• During peak periods (e.g., holidays, sales events), processing may take up to 3–5 business days. We'll notify you via email if we expect delays.

Shipping Rates & Delivery Estimates

We partner with [e.g., USPS, UPS, Shopify Shipping, or your carriers] to offer reliable delivery. Rates and estimated times are shown below (subject to change; final rates appear at checkout).

Use a clear table format in your page for best readability:

• Free Shipping: Enjoy free standard shipping on all orders over $50 within the continental United States. This helps us keep prices low while rewarding larger purchases.
• Shipping costs are calculated based on weight, size, destination, and selected method. Real-time rates (via Shopify Shipping) show at checkout when possible.

International Shipping & Customs

• Not currently available.

Order Tracking

• Once your order ships, you'll receive a confirmation email with tracking details.
• Track your package anytime via the link in the email or directly on the carrier's website (e.g., USPS.com, UPS.com).
• For personalized tracking or questions, reply to your shipping confirmation email or contact us.

What If There's a Delay?

• In rare cases (weather, carrier issues, high volume, or unforeseen events), delivery may take longer than estimated.
• We'll keep you updated via email if we become aware of significant delays.
• If your order hasn't arrived within 30 days of the estimated delivery window (and tracking shows no movement), contact us for assistance.

Shipping-Related Returns & Issues

• If your package arrives damaged, incorrect, or doesn't arrive, please contact us within 14 of delivery (or estimated delivery date) with photos if applicable.
• See our [Returns & Refunds Policy] (linked) for full details on exchanges, refunds, and return shipping.

Questions?

We're here to help! Reach out at [Greatarksports@gmail.com] or through our contact form. Response time: usually within 24–48 hours on business days.

Thank you for shopping with Ark Vault — we appreciate your business! 🚚